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WORKING PAPERS
June 27, 2019
The state of Andhra Pradesh is recognized as a leader in using technology to improve the delivery of public services, programs and subsidies. This paper reports on research to better understand the functioning and effectiveness of its reforms to strengthen state capacity by digitalizing service deli...
Blog Post
February 07, 2019
In our recent paper published by GSMA, we examined two approaches to conducting customer identification, verification, and due diligence (collectively referred to as “know your customer” or KYC) that make it easier for financial service providers to take on new customers: tiere...
CGD NOTES
November 07, 2018
Earlier this year we undertook a field study of Krishna district of Andhra Pradesh (AP), together with collaborators from Microsave, to understand the experience and perceptions around digital governance reforms. Our three surveys—of households, ration shop owners, and bank correspondents...
Blog Post
November 06, 2018
Papua New Guinea (PNG) is now ranked by the World Bank as a lower-middle-income country, largely due to mining-related income. Yet, stepping into remote villages in the South Fly District of Western Province, along the southern border with Australia, one is viscerally confronted with the lack of nat...