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POLICY PAPERS
February 10, 2023
Bangladesh’s Primary Education Stipend Program provides stipends for 13 million primary schoolchildren to 10 million mothers. In 2017 the method of payment changed from cash to mobile money. This study considers the experience of the mothers with the shift to mobile money, and to the change in payme...
POLICY PAPERS
January 19, 2023
This study surveys Kenya's electronic payment system for social benefits, Inua Jamii, from the perspective of recipients, including their views on convenience and the benefits from competition. It also considers whether these digital G2P payments programs have increased financial inclusion more gene...
WORKING PAPERS
June 09, 2022
Does channeling government-to-person (G2P) payments through bank accounts encourage financial inclusion and use? This paper explores the factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program launched in May 2020.
POLICY PAPERS
April 11, 2022
India imposed a lock-down in response to the COVID-19 pandemic in March 2020 and began a gradual re-opening in June. A telephonic survey in April examined the early effectiveness of information and the massive PMGKY social protection program (Policy Paper 217). This paper analyzes a second-round sur...
POLICY PAPERS
February 16, 2022
South Africa responded to the stresses of the COVID-19 pandemic and lockdown using a combination of existing social protection programmes, unemployment insurance, and additional measures to support those most affected. This paper reviews policies and implementation with the objective of highlighting...
POLICY PAPERS
July 22, 2021
Together with a lockdown and an information campaign, India’s early response to the Covid-19 pandemic included the launch of PMGKY, a major social protection package. This built on previous digital investments including in direct benefit transfer to financial accounts as well as on several establish...
POLICY PAPERS
September 02, 2020
Many countries have launched unprecedented relief packages to cushion the economic and social impact of the COVID-19 pandemic. This short review considers some initial lessons emerging from selected countries around the use of digital technology to implement these government-to-people (G2P) social t...
POLICY PAPERS
August 06, 2019
Following the launch of M-Pesa in 2007, Kenya has emerged as a global leader in the development of mobile money and in increasing rates of financial inclusion. This paper shows how M-Pesa’s success has led to a series of endogenous innovations that have shaped Kenya’s digital space, plac...
POLICY PAPERS
July 11, 2019
Reforming inefficient and inequitable energy subsidies continues to be an important priority for policymakers as does instituting “green taxes” to reduce carbon emissions. The paper outlines how the use of digital technology can help accomplishing those reforms, drawing on four country c...
WORKING PAPERS
June 27, 2019
The state of Andhra Pradesh is recognized as a leader in using technology to improve the delivery of public services, programs and subsidies. This paper reports on research to better understand the functioning and effectiveness of its reforms to strengthen state capacity by digitalizing service deli...