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WORKING PAPERS
June 09, 2022
Does channeling government-to-person (G2P) payments through bank accounts encourage financial inclusion and use? This paper explores the factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program launched in May 2020.
WORKING PAPERS
May 20, 2022
Many public organizations employ technologies of scrutiny such as peer review or quality assurance to improve their performance and decision-making. Such technologies may affect performance and decision-making directly, through scrutiny, and indirectly, through behavioural responses by agents within...
WORKING PAPERS
June 27, 2019
The state of Andhra Pradesh is recognized as a leader in using technology to improve the delivery of public services, programs and subsidies. This paper reports on research to better understand the functioning and effectiveness of its reforms to strengthen state capacity by digitalizing service deli...
WORKING PAPERS
July 10, 2018
India is at the forefront of the use of digital technology to transform the way in which citizens interact with states. This paper provides a picture of the perceived impact of digitization reforms in Rajasthan, based on a survey of beneficiaries of several benefit programs. We find that, on balance...
WORKING PAPERS
May 09, 2017
Peru is a remarkable example of a country that established civil identification as a national priority in response to the need to re-integrate the state after a serious insurgency. The approach has combined the creation of an autonomous civil registration and identification agency and the use of per...
WORKING PAPERS
January 08, 2013
This paper surveys 160 cases where biometric identification has been used for economic, political, and social purposes in developing countries. One primary conclusion is that identification should be considered as a component of development policy, rather than being seen as just a cost on a program-...