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Chart showing survey respondents responses to different issues in the PDS reform in Krishna

Technology and State Capacity: Lessons from “Digital Krishna”

India is now recognized as a leader in digital government service delivery, enabled by the Aadhaar unique identification platform which has registered the equivalent of almost 15 percent of the world’s population. Many service delivery programs have been deployed at the state level, providing a rich comparative context. Some states have struggled to move towards effective and inclusive digitized programs while others have seemingly achieved a sophistication that is on par with, or surpasses, many developed countries’ capacities.

Identification programs in high-income countries and others, compared

Overcoming the “Know Your Customer” Hurdle with E-KYC

In our recent paper published by GSMA, we examined two approaches to conducting customer identification, verification, and due diligence (collectively referred to as “know your customer” or KYC) that make it easier for financial service providers to take on new customers: tiered KYC and electronic KYC (e-KYC). Of the two, e-KYC is the more promising long-term approach, but also the more challenging to implement.

Davos and Development: What to Expect at this Year’s World Economic Forum

As world leaders gather to kick off the World Economic Forum Annual Meeting in Davos, Switzerland, CGD’s experts weigh in to shed some light on the ongoing debates, with innovative evidence-based solutions to the world’s most urgent challenges, and also discuss what’s not on the agenda but should be.

What Can India's Biometric ID System Do for Development? – Podcast with Aadhaar Architect Nandan Nilekani

India's biometric ID system Aadhaar has provided over a billion people with digital IDs, and changed how the country's government provides services and subsidies. But opponents of the system say that Aadhaar erodes people’s privacy. Nandan Nilekani, the chief architect of the platform, joins the CGD podcast to address these concerns, discuss the platform's progress, and share his vision for future uses of "societal platforms."

India’s Supreme Court Ruling on Privacy and What It Means for Aadhaar

Aadhaar has already demonstrated the potential of digital ID to transform systems of governance and increase efficiency of private transactions. By addressing the genuine concerns of individual privacy and data protection, it can lead by example as it has done on the technological side. The right to privacy judgement by India's Supreme Court is an opportunity to make Aadhaar a bigger success than it already is. India can learn from other countries to do just that.

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